How We Can Help
The Tenancy Coach service was created to provide coaching to MHA tenants who need more support, and might be struggling with issues such as…
- Managing their property
- Prioritising their rent payments
- Hoarding or clutter issues
- Maintaining their tenancy
Our experienced coaches adopt a compassionate and trauma-informed approach, tailored to the specific needs of the individuals tenant, with focus on the following outcomes…
- Preventing homelessness
- Improved wellbeing and better quality of life
- Enabling and supporting tenants to have fuller control over their home
- Maintaining and sustaining their home
Local Officer Finder
If you require this support, please contact your Neighbourhood Officer, who will arrange a visit from one of our lovely Coaches.
Erin Cleaver
Neighbourhood Officer
Little Mill, Usk, Goytre, Llanelly Hill, Gilwern, Govilon, Clydach and Llanfoist.
0345 677 2277
customerservices@monmouthshirehousing.co.uk
Steph Heydon
Income Officer
Chepstow and the surrounding areas
0345 677 2277
customerservices@monmouthshirehousing.co.uk
Clare Evans
Income Officer
Monmouth, Wyesham, Mitchel troy, Dingestow, Llanarth, and Raglan
0345 677 2277
customerservices@monmouthshirehousing.co.uk
Alison Bromham
Income Officer
Abergavenny Town, Llanfoist, Govilon, Gilwern, Clydach, Llanelly Hill, Llanvihangel Cruroney, and Grosmont
0345 677 2277
customerservices@monmouthshirehousing.co.uk
Kerris Evans
Income Officer
Abergavenny, Bulwark, Caerwent, Caldicot, Chepstow, Usk, Gilwern, Govilon, Llanelly Hill, Llanfoist, Mardy, Mathern, Magor, Monmouth, Raglan, Rogiet, Undy, Wyesham, Grosmont, Llanvetherine, Cwmyoy, Portskewett, The Bryn, Llanarth, Llanvair Kilgeddin, Gwehelog, Llangibby, Trellech, Dingestow and Mitchel Troy
0345 677 2277
customerservices@monmouthshirehousing.co.uk
Teri Power
Neighbourhood Officer
Central Abergavenny, Govilon, Llanfoist, Goytre and Clydach
0345 677 2277
customerservices@monmouthshirehousing.co.uk
Anthony O’Connell
Neighbourhood Officer
Mardy and surrounding areas
0345 677 2277
customerservices@monmouthshirehousing.co.uk
Dominic Pembridge
Neighbourhood Officer
Caldicot, Rogiet, Undy, Magor and Cwmbran
0345 677 2277
customerservices@monmouthshirehousing.co.uk
Stacey Duggan
Income Officer
Chepstow, Caldicot, Undy, Magor, Shirenewton, Rogiet, Portskewett and Caerwent
0345 677 2277
customerservices@monmouthshirehousing.co.uk
Toby Wales
Service Charge and Leaseholder Officer
Abergavenny, Bulwark, Caerwent, Caldicot, Chepstow, Gilwern, Govilon, Llanelly Hill, Llanfoist, Mardy, Mathern, Monmouth, Raglan, Rogiet, Undy, Wyesham
0345 677 2277
customerservices@monmouthshirehousing.co.uk
Liz Davies
Income Officer
Caldicot and Mardy
0345 677 2277
customerservices@monmouthshirehousing.co.uk
Nicola Pocock
Neighbourhood Officer
Chepstow and surrounding areas
0345 677 2277
customerservices@monmouthshirehousing.co.uk
Karolina Gola
Income Officer
Caldicot and Mardy
0345 677 2277
customerservices@monmouthshirehousing.co.uk
Alys Rodley
Neighbourhood Officer
Monmouth, Wyesham and Raglan
0345 677 2277
customerservices@monmouthshirehousing.co.uk