So who are MHA?
Ultimately we want to make it possible for people to have a place they are proud to call home.
We don’t want to just put a roof over customers heads, we want to create communities where people can thrive and feel safe. So, we have lots of extra support services for customers who might need it, ranging from financial advice to support to help people live independently.
MHA own more than 3,745 homes, across rural Monmouthshire and have ambitious plans to expand its geographical reach and build more homes across South Wales.
Our customers and our family of over 250 staff are at the heart of everything we do, and we consistently achieve one of the highest customer satisfaction ratings in this sector in Wales.
By the way, MHA was created in 2008 to take on the properties previously owned and managed by Monmouthshire County Council. Â We are registered as a charitable social landlord under the Cooperative and Community Benefit Societies Act 2014.
Our Family Tree
Capsel Homes is a subsidiary of Monmouthshire Housing Group. It sells homes through its online estate agency and develops high quality sustainable homes for the social and private sectors throughout South Wales.
Its profits are re-invested back into our communities.
Our Vision
“To provide sustainable homes and create thriving communities that meet our stakeholders’ expectations. Daily we seek to transform lives by enabling our communities to realise their ambitions, we do this by delivering safe, high-quality homes, services and support”.
Our Values
We firmly believe that our values should sit at the foundation of everything we do.
- Open – We will act honestly and with integrity and our decisions will be made inclusively and transparently.
- Fair – We are committed to delivering services with an even-hand and ensuring equality of opportunity for everyone.
- Flexible – We will be innovative and proactive and view change as opportunity.
- Achieving – We will seek and reach ambitious goals and targets.