Investing in growth we will remain a financially strong and resilient business, championing fair and local procurement.
Our focus for 2024-27
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Ensuring MHA delivers the highest standards of governance.
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Securing value for money in the services MHA provides.
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Embracing innovation and new technologies to improve the way we deliver services.
Measuring success
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Externally validate Board performance, skills and competencies to deliver future ambitions.
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Deliver operating surplus in line with the Financial Plan, Treasury Strategy and Golden Rules.
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Maintain overall rent arrears at 3%.
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Maintain UC arrears at a maximum of 6%.
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Achieve a channel-shift increase of 10% this year through MHA’s digital strategy.
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Digitalise analogue systems and create a new care line alarms service.