By championing a culture of inclusivity, diverse talent and healthy living we will support people to flourish and fulfil their true potential.
Our focus for 2024-27
- Maintaining upper quartile customer satisfaction.
- Inclusivity and engagement is at the core of what we do.
- Investing in our colleagues to meet their potential.
Measuring success
- Maintaining overall tenant satisfaction levels at 89%.
- Maintain staff turnover at 10% or less.
- Achieve minimum of 85% staff satisfaction across all factors of engagement.