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Everybody deserves a warm & safe home
As well as your rent, your gas and electricity are your priority bills – if you don’t pay them, you run the risk of your gas or electricity being cut off by your supplier, and we really don’t want this to happen.
There are a number of ways you can help control your energy costs, and a variety of schemes introduced that can help you.
If you are struggling and use a prepayment meter, your energy supplier may be able to provide short-term emergency top-ups. Ofgem have lots of advice on their website too, which is worth a look: Getting help if you can’t afford your energy bills | Ofgem
Heating your home more efficiently
Sean, our Heating Services Manager, shares how you can use the heating equipment in your property more efficiently.
![How to use your combi boiler efficiently thumbnail](https://www.monmouthshirehousing.co.uk/wp-content/uploads/2024/04/How-to-use-your-combi-boiler-efficiently.png)
![Using your air source heat pump efficiently thumbnail](https://www.monmouthshirehousing.co.uk/wp-content/uploads/2024/04/Using-your-air-source-heat-pump-efficiently.png)
More handy tips for saving energy and money
MHA is working towards making customers’ homes warmer and more energy efficient – helping you to save energy and reducing our impact on the environment as part of our green pledge.
Check out these tips for ways you can help reduce your energy costs:
Energy Advisors
MHA and partners – have joined forces to provide tenants with specialist energy advice and support, in the light of rising energy costs. We recognise things keep changing, but we are continuing to work on new ways to help you through these uncertain times.
The service offers:
- Energy Advice, Support and Education: support and advice to help you understand energy bills and maintain a warm & safe home
- Money Maximisation: Support reducing energy and water bills
- Understanding and using the most effective sustainable fuel payment methods for you
- Offering access to emergency support in the form of emergency top-up grants, vouchers and food packs *where eligible
- Finding out the fuel offer from companies supplying Monmouthshire to ensure you are getting the best deal
Help with your water bill
Welsh Water have recognised many customers will struggle to afford essentials over the summer period and have launched a new campaign to help families in receipt of free school meals. You could receive up to £230 off your water bill.
For more information, visit: https://www.dwrcymru.com/en/help-with-bills
Check if you’re eligible and apply online.