Investing in growth we will remain a financially strong and resilient business, championing fair and local procurement.
Our focus for 2024-27
- Ensuring MHA delivers the highest standards of governance.
- Securing value for money in the services MHA provides.
- Embracing innovation and new technologies to improve the way we deliver services.
Measuring success
- Externally validate Board performance, skills and competencies to deliver future ambitions.
- Deliver operating surplus in line with the Financial Plan, Treasury Strategy and Golden Rules.
- Maintain overall rent arrears at 3%.
- Maintain UC arrears at a maximum of 6%.
- Achieve a channel-shift increase of 10% this year through MHA’s digital strategy.
- Digitalise analogue systems and create a new care line alarms service.