By championing a culture of inclusivity, diverse talent and healthy living we will support people to flourish and fulfil their true potential.
Our focus for 2024-27
-
Maintaining upper quartile customer satisfaction.
-
Inclusivity and engagement is at the core of what we do.
-
Investing in our colleagues to meet their potential.
Measuring success
-
Maintaining overall tenant satisfaction levels at 89%.
-
Maintain staff turnover at 10% or less.
-
Achieve minimum of 85% staff satisfaction across all factors of engagement.