1. Home

  2. About Us

    1. About MHA
    2. Our Vision
    3. Our Objectives
    4. Senior Management Team
    5. Our Board
      1. - Becoming a Board Member
      2. - Council Nominees
      3. - Independent Members
      4. - Tenant Members
      5. - Summary of Board Meetings
    6. Our Performance
    7. Regulation
    8. Our Annual Review
    9. Your Information
  3. Money Help Advice

    1. About Money Help Advice
    2. Universal Credit: Be Prepared
      1. Universal Credit
      2. Changes to the Benefit Cap
      3. How we are helping our tenants
    3. Work & Skills Wise - Helping you into work & Education
      1. - Journey 2 Work
    4. Money Wise - Getting the most out of your Money
      1. - Money Matters Newsletter
    5. Outcomes from the Services
    6. Get help to get online
  4. Homes

    1. Our Homes
    2. I am already a tenant
      1. - Improvements planned by MHA
      2. - Report a repair
      3. - Update your details
      4. - Income & Neighbourhood contacts
      5. - Good as Gold Scheme!
      6. - I want to end my tenancy
    3. I am a new Tenant
      1. Assured Tenancy Agreement
    4. Mutual Exchange
    5. I would like to become a tenant
    6. Buying Your Home
      1. Right to Acquire your home
      2. Right to Buy your home
    7. Our Homes Standard
    8. I am a Leaseholder
      1. - Report ASB Issues
    9. Home Adaptations
    10. Affordable Rural Housing
    11. Homebuy
    12. Older Persons Accommodation
    13. Garages to Rent
      1. Area List
      2. Garages FAQs
      3. Garages Enquiry Form
  5. Communities

    1. MHA Communities
    2. Neighbourhood Services
    3. Ways to Get Involved
      1. What's Going On
      2. Meet the Team
      3. Local to You
      4. From the Comfort of Home
      5. Focus Groups & Tenant Networks
      6. Help Test & Review our Services
      7. Funding & Giving Back to You
        1. Pitch for your Project
        2. Sponsorship
      8. Tell Me More
    4. Making a Difference Awards
    5. Anti-Social Behaviour
      1. - New ASB Law
      2. - Community Remedy and Trigger
      3. - ASB FAQs
    6. Tenant Newsletter
  6. Jobs and Careers

    1. Apprenticeships
    2. Careers
    3. Current Vacancies
    4. Job Roles at MHA
    5. Benefits of working for MHA
    6. Investment in Staff
    7. Help into Work or Education
  7. Rent

    1. Make a Payment
      1. Online Payment
      2. Direct Debit Payment
      3. Allpay
        1. Mobile Payment App
        2. Pay by Text
      4. Pay by Phone
      5. Internet Banking
      6. Paypoint or Post Office
    2. Why You Need to Pay Rent
    3. Income Team
      1. Stacey Duggan
      2. Helen Screen / Claire Osman
      3. Kerris Winter
      4. Jessie Sibthorpe
      5. Alison Bromham
      6. Cally McCarthy
    4. Your Income & Energy Advisors
    5. How Rent is Calculated
    6. Help if You Are Struggling
    7. Changes to Water Billing
    8. Changes to my rent notice
  8. Contact Us

    1. How to Find Us
    2. Repairs
    3. Complaints, Concerns & Compliments
      1. - Compliments
      2. - Comments
      3. - Concerns & Complaints
      4. - Compensation
    4. Repairs Satisfaction Survey
    5. Reporting ASB
    6. Website Feedback
    7. Contact my Income & Neighbourhood Officer
    8. Service Standards & Unacceptable Behaviour

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Live Support

Our advisors are available Monday-Thursday 9am-4:30pm and Friday 9am-4pm. Please note Live Chat will be unavailable on the afternoon of 31st August.