Stay warm, stay well | News

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Stay warm, stay well

It's been a chilly weekend with lots of snow and cool temperatures... and there's more to come with sub-zero temperatures forecast for tonight (11 December 2017). We're working round the clock to make sure that you stay warm and well in the weather, including digging out our vans first thing this morning!

We're asking our tenants to bear with us as we've received a high number of calls during the weekend. You can also prepare for tonight's cold snap by switching your boiler on today, and if you do have problems, we're here for you:

General enquiries: 0345 677 2277 (local call rate, including from a mobile)

To report a repair, please call 0800 980 7751 (free from mobiles and landlines)

If you need help or advice with winter fuel bills please call our Money Advice team on 01495 767182 / 07792 596915 (Matthew) or 01495 767181 / 07725 824800 (Sarah)

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Live Support

Our advisors are available Monday-Thursday 9am-4:30pm and Friday 9am-4pm. Please note Live Chat will be unavailable on the afternoon of 31st August.