Reporting Problems within your neighbourhood – ASB & other issues

 

We are fully aware that anti-social behaviour (ASB) can be very damaging and have a serious effect on those who encounter it. There are numerous measures we can take to tackle anti-social behaviour and we are committed to doing this. We recognise that anti-social behaviour can affect leaseholders as well as tenants and we want our leaseholders to report any problems of an anti-social nature to the leasehold officer.

ASB is any type of aggressive, intimidating or destructive behaviour that damages another person’s quality of life. Noise is a major cause of complaints and you need to be acutely aware of the effect that this can have on others.

You can report anti-social behaviour to us in the following ways:

By calling us on 0345 677 2277

By submitting a report via the Leaseholders ASB Reporting Form below.

Under the terms of your lease, you are responsible for making sure that you, the people living in your home, visitors and your pets do not cause:

  • A nuisance to your neighbours, or
  • Any kind of harassment that interferes with their peace and comfort.

We have a specialist ASB Team who deal with the most serious cases and who work with our Neighbourhood Teams and with partner agencies (including Gwent Police) to tackle all aspects of ASB.

Note: All reports of ASB will be treated in confidence and will be handled with discretion and sensitivity. You can report ASB anonymously, but this may limit MHA's ability to investigate and deal with the issues you report. If you wish to make your report anonymous, you should write the word 'ANON' in the form fields that require 'Names' and 'Contact Details'.

Leaseholder's ASB Reporting Form

Anti-Social Behaviour Details

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Our advisors are available Monday-Thursday 9am-4:30pm and Friday 9am-4pm. Please call 0345 677 2277 or text GEN followed by your message to 07538 004 004. Thank you.