Anti Social Behaviour

ASB Team

At Monmouthshire Housing Association (MHA) we take Anti-Social Behaviour (ASB) very seriously. In 2012 our Community Safety Team received a commendation from the Social Landlords Crime and Nuisance Group for ASB Team of the Year. The team was also accredited by the Welsh Government for meeting the standard for Managing and Tackling Anti Social Behaviour at the beginning of 2013.  More recently MHA has been awarded Housemark accreditation. All three awards demonstrate our Community Safety Team's ability and commitment to tackling ASB.

Our Neighbourhood Teams and Community Safety Team work towards preventing ASB and domestic abuse by informing tenants and residents of what they can do to avoid causing ASB and what to if they encounter ASB or domestic abuse. We also support victims of domestic abuse & ASB and work with perpetrators to help them change their behaviour.

To read more about how MHA deals with ASB, see our Helping you with ASB [pdf] 495KB leaflet.

The Community Safety Team was developed to reflect the wider work MHA is undertaking to make the local community a safer place, ensuring the right support is provided for victims to make them feel safer in their own homes.

MHA works in partnership with other local organisations to ensure the right support and advice is available. This includes Gwent Police, other Registered Social Landlords, Monmouthshire County Council and various support agencies offering general and specialised support.  

What is Anti-Social Behaviour?

MHA defines Anti-Social Behaviour as: "Any type of aggressive, intimidating or destructive activity that damages or destroys another person's quality of life - this behaviour may or may not constitute as criminal activity".

There are many forms of Anti-Social Behaviour; to find out more, please take a look at the following documents:

How can you report Anti-Social Behaviour?

If you feel you are being subjected to some form of ASB you can report it to us, completely confidentially, in one of the following ways:

  • Via our Reporting ASB form.
  • By calling our main office on 0345 677 2277 or 01495 761100 (for mobile phone calls).
  • Directly to a member of MHA staff, either in person or by telephone.


Tackling Anti-Social Behaviour in Caldicot

A video showing how MHA is working with partner agencies, such as Gwent Police and Monmouthshire County Council,  to tackle anti-social behaviour in Caldicot.

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