Who to Contact

Meet your Income and Neighbourhood Officers for your area. Please call 0345 677 2277 or click on the names below to send an email.

Abergavenny

 
Alison Bromham

Alison Bromham, Income Officer
Email Alison

Holly Doughton Holly Doughton, Neighbourhood Officer
Email Holly

 

Mardy Area of Abergavenny

 
Lauren Francis Lauren Francis, Neighbourhood Officer
Email Lauren
gemma smith

 

Gemma Smith, Income Officer
Email Gemma

 

 

Monmouth and Wyesham

 
Cally McCarthy

Cally McCarthy, Income Officer
Email Cally

Anthony O'Connell Anthony O'Connell, Neighbourhood Officer
Email Anthony

 

Chepstow, Bulwark, Portskewett, Caerwent

Nicola Pocock

Nicola Pocock, Neighbourhood Officer (Monday to Tuesday) 
Email Nicola

 picture of jacob richards

Jacob Richards, Neighbourhood Officer (Wednesday to Friday)
Email Jacob

Jessie O'Connell

Jessie O'Connell, Income Officer
Email Jessie

 

Calidicot, Undy & Magor

 

Helen Screen

Helen Screen, Income Officer (Monday to Tuesday)
Email Helen

Geraint House Geraint House, Neighbourhood Officer
Email Geraint

 

Gilwern, Raglan, Goytre, Usk 

 
Kerris Winter

Kerris Winter, Income Officer
Email Kerris

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Live Support

Our advisors are available Monday-Thursday 9am-4:30pm and Friday 9am-4pm. Please note Live Chat will be unavailable on the afternoon of 31st August.